{"id":840,"date":"2026-01-23T17:20:08","date_gmt":"2026-01-23T17:20:08","guid":{"rendered":"https:\/\/matcha-tv.com\/?page_id=840"},"modified":"2026-02-03T14:46:12","modified_gmt":"2026-02-03T14:46:12","slug":"warranty-policy","status":"publish","type":"page","link":"https:\/\/matcha-tv.com\/nl\/warranty-policy\/","title":{"rendered":"garantiebeleid"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"840\" class=\"elementor elementor-840\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"has_eae_slider elementor-element elementor-element-640127e e-flex e-con-boxed e-con e-parent\" data-eae-slider=\"2611\" data-id=\"640127e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-d4118d8 e-con-full e-flex e-con e-child\" data-eae-slider=\"49693\" data-id=\"d4118d8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f8893e9 eael-dual-header-content-align-center elementor-widget elementor-widget-eael-dual-color-header\" data-id=\"f8893e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"eael-dual-color-header.default\">\n\t\t\t\t\t\t\t\t<div class=\"eael-dual-header\">\n\t\t\t\t<h2 class=\"title eael-dch-title\"><span class=\"eael-dch-title-text eael-dch-title-lead lead solid-color\">GARANTIE<\/span> <span class=\"eael-dch-title-text\">BELEID<\/span><\/h2>\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-8271c60 e-flex e-con-boxed e-con e-parent\" data-eae-slider=\"65482\" data-id=\"8271c60\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e54d769 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"e54d769\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"135\" data-end=\"383\">Bij <strong><span style=\"color: #000000;\">matcha-tv<\/span><\/strong>Wij zetten ons in voor het leveren van een stabiele en hoogwaardige IPTV-service. Dit garantiebeleid legt uit wat wel en niet onder de garantie valt, en onder welke voorwaarden ondersteuning of vervanging kan worden geboden.<\/p><hr data-start=\"385\" data-end=\"388\" \/><p data-start=\"390\" data-end=\"419\"><strong data-start=\"390\" data-end=\"419\">Servicegarantie<\/strong><\/p><p data-start=\"421\" data-end=\"439\">Wij garanderen dat:<\/p><ul data-start=\"440\" data-end=\"639\"><li data-start=\"440\" data-end=\"508\"><p data-start=\"442\" data-end=\"508\">Je IPTV-abonnement wordt na aankoop correct geactiveerd.<\/p><\/li><li data-start=\"509\" data-end=\"583\"><p data-start=\"511\" data-end=\"583\">U ontvangt inloggegevens die werken op compatibele apparaten.<\/p><\/li><li data-start=\"584\" data-end=\"639\"><p data-start=\"586\" data-end=\"639\">De dienstverlening zal functioneren zoals beschreven op onze website.<\/p><\/li><\/ul><p data-start=\"641\" data-end=\"762\">Als de dienst niet werkt vanwege problemen met ons systeem of onze server, bieden we technische ondersteuning of vervangende toegang.<\/p><hr data-start=\"764\" data-end=\"767\" \/><p data-start=\"769\" data-end=\"788\"><strong data-start=\"769\" data-end=\"788\">Garantieperiode<\/strong><\/p><p data-start=\"790\" data-end=\"931\">De garantie is alleen geldig gedurende de actieve abonnementsperiode die is aangeschaft.<br data-start=\"865\" data-end=\"868\" \/>Zodra het abonnement afloopt, vervalt de garantie automatisch.<\/p><hr data-start=\"933\" data-end=\"936\" \/><p data-start=\"938\" data-end=\"961\"><strong data-start=\"938\" data-end=\"961\">Wat niet gedekt is<\/strong><\/p><p data-start=\"963\" data-end=\"1009\">Deze garantie dekt geen problemen die veroorzaakt worden door:<\/p><ul data-start=\"1010\" data-end=\"1307\"><li data-start=\"1010\" data-end=\"1050\"><p data-start=\"1012\" data-end=\"1050\">Zwakke of instabiele internetverbinding<\/p><\/li><li data-start=\"1051\" data-end=\"1081\"><p data-start=\"1053\" data-end=\"1081\">Blokkeren of beperken door de internetprovider<\/p><\/li><li data-start=\"1082\" data-end=\"1129\"><p data-start=\"1084\" data-end=\"1129\">Apparaatincompatibiliteit of verouderde software<\/p><\/li><li data-start=\"1130\" data-end=\"1177\"><p data-start=\"1132\" data-end=\"1177\">Onjuiste app-installatie of gebruikersinstellingen<\/p><\/li><li data-start=\"1178\" data-end=\"1219\"><p data-start=\"1180\" data-end=\"1219\">Misbruik van de VPN of onjuiste configuratie<\/p><\/li><li data-start=\"1220\" data-end=\"1261\"><p data-start=\"1222\" data-end=\"1261\">Account delen buiten de toegestane limieten<\/p><\/li><li data-start=\"1262\" data-end=\"1307\"><p data-start=\"1264\" data-end=\"1307\">Tijdelijke kanaalblokkering of onderhoud<\/p><\/li><\/ul><hr data-start=\"1309\" data-end=\"1312\" \/><p data-start=\"1314\" data-end=\"1348\"><strong data-start=\"1314\" data-end=\"1348\">Disclaimer met betrekking tot het kanaal en de inhoud<\/strong><\/p><p data-start=\"1350\" data-end=\"1508\">Het zenderoverzicht en de beschikbaarheid van content kunnen op elk moment wijzigen.<br data-start=\"1412\" data-end=\"1415\" \/>We kunnen geen 100% uptime voor alle kanalen garanderen. Incidentele buffering of uitval is normaal.<\/p><hr data-start=\"1510\" data-end=\"1513\" \/><p data-start=\"1515\" data-end=\"1537\"><strong data-start=\"1515\" data-end=\"1537\">Vervangingsbeleid<\/strong><\/p><p data-start=\"1539\" data-end=\"1708\">Als vastgesteld wordt dat een probleem door onze dienstverlening is veroorzaakt en niet kan worden opgelost, kunnen wij naar eigen goeddunken vervangende toegang verlenen voor de resterende abonnementsperiode.<\/p><hr data-start=\"1710\" data-end=\"1713\" \/><p data-start=\"1715\" data-end=\"1739\"><strong data-start=\"1715\" data-end=\"1739\">Geen geldelijke garantie<\/strong><\/p><p data-start=\"1741\" data-end=\"1882\">IPTV-diensten zijn digitale producten die direct worden geleverd.<br data-start=\"1796\" data-end=\"1799\" \/>Er vindt geen terugbetaling plaats bij gedeeltelijk gebruik, ontevredenheid of incompatibele apparaten.<\/p><hr data-start=\"1884\" data-end=\"1887\" \/><p data-start=\"1889\" data-end=\"1914\"><strong data-start=\"1889\" data-end=\"1914\">Verantwoordelijkheden van de gebruiker<\/strong><\/p><p data-start=\"1916\" data-end=\"1927\">Gebruikers moeten:<\/p><ul data-start=\"1928\" data-end=\"2100\"><li data-start=\"1928\" data-end=\"1973\"><p data-start=\"1930\" data-end=\"1973\">Gebruik compatibele apparaten en ondersteunde apps.<\/p><\/li><li data-start=\"1974\" data-end=\"2003\"><p data-start=\"1976\" data-end=\"2003\">Volg de installatie-instructies.<\/p><\/li><li data-start=\"2004\" data-end=\"2053\"><p data-start=\"2006\" data-end=\"2053\">Vermijd het delen van accounts buiten de toegestane limieten.<\/p><\/li><li data-start=\"2054\" data-end=\"2100\"><p data-start=\"2056\" data-end=\"2100\">Neem bij problemen direct contact op met de supportafdeling.<\/p><\/li><\/ul><hr data-start=\"2102\" data-end=\"2105\" \/><p data-start=\"2107\" data-end=\"2130\"><strong data-start=\"2107\" data-end=\"2130\">Ondersteuning en contact<\/strong><\/p><p data-start=\"2132\" data-end=\"2239\">E-mail: <strong data-start=\"2139\" data-end=\"2163\">steun@<\/strong><strong><span style=\"color: #000000;\">matcha-tv.com<\/span><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>WARRANTY POLICY At matcha-tv, we are committed to providing a stable and high-quality IPTV service. This Warranty Policy explains what is covered, what is not covered, and the conditions under which support or replacement access may be provided. Service Warranty Coverage We guarantee that: Your IPTV subscription will be activated correctly after purchase. You will [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-840","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/matcha-tv.com\/nl\/wp-json\/wp\/v2\/pages\/840","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/matcha-tv.com\/nl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/matcha-tv.com\/nl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/matcha-tv.com\/nl\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/matcha-tv.com\/nl\/wp-json\/wp\/v2\/comments?post=840"}],"version-history":[{"count":10,"href":"https:\/\/matcha-tv.com\/nl\/wp-json\/wp\/v2\/pages\/840\/revisions"}],"predecessor-version":[{"id":1334,"href":"https:\/\/matcha-tv.com\/nl\/wp-json\/wp\/v2\/pages\/840\/revisions\/1334"}],"wp:attachment":[{"href":"https:\/\/matcha-tv.com\/nl\/wp-json\/wp\/v2\/media?parent=840"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}