At [Your IPTV Service Name], we sell digital IPTV services that are delivered instantly. Please read this Refund Policy carefully before making a purchase.

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Digital Product Policy

All IPTV subscriptions are digital products.
Once access is delivered and activated, the service is considered used.

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No Refund Policy

We do not offer refunds for:

• Change of mind after purchase

• Incompatibility with user devices or apps

• Internet connection issues or ISP blocking

• Buffering, freezing, or temporary channel outages

• Partial use of the subscription

• Account suspension due to policy violations

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Eligibility for Refund

Refunds may only be considered if:

• The service was not delivered at all, and

• Our support team is unable to activate or replace the service

In such cases, the issue must be reported within 24 hours of purchase.

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Trial and Testing Responsibility

Customers are responsible for:

• Ensuring device compatibility before purchase

• Requesting a trial (if available) before buying a long-term plan

Failure to test the service does not qualify for a refund.

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Chargebacks and Disputes

Unauthorized chargebacks or payment disputes may result in:

• Immediate service termination

• Permanent account suspension

Customers are encouraged to contact support before opening any disputes.

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Refund Method

If a refund is approved:

• It will be issued using the original payment method

• Processing time depends on the payment provider

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Contact for Refund Requests

All refund requests must be sent to our support team with:

• Order number

• Reason for request

Email: [Your Support Email]
WhatsApp / Telegram: [Your Contact]